Vita 12 x 12 Monterey White Vinyl Pergola with Canopy, VA42073

The Vita 12' x 12' Monterey White Vinyl Pergola with Canopy has received mixed feedback from customers. One reviewer mentions that the pergola effectively solved their lack of shade around the pool, providing a comfortable and shaded area for their grandkids to enjoy. They found the product easy to manage and were satisfied with their purchase. Another customer expressed their satisfaction with the product and commended the fantastic service, stating that the pergola arrived well-packed with all parts as described. However, they did break some trim pieces during assembly and found the process challenging when attempting to do it alone. Nevertheless, they were pleased with the customer service, as the company provided a great deal on replacement parts. On the other hand, a dissatisfied customer expressed frustration with the product, noting that the lumber required for assembly was not included in the description, and the canopy did not stay on, posing a safety hazard. They were disappointed with the design and suggested opting for a custom-built pergola by a more reliable company. Overall, the pergola has proven effective for some customers, providing much-needed shade and space for relaxation. However, others have faced issues with missing parts and problematic assembly, leading to dissatisfaction with the product. It is advisable for potential buyers to carefully Consider their assembly capabilities and preferences before purchasing this pergola.